The Strategic Management Program improves the maturity of SCERS’ strategic management capabilities with the introduction of improved processes for ownership of goals, objectives, implementation actions, performance tracking/measurement, and integrated risk management. 

The following six goals guide our continuous improvement: 

1. Customer Service and Experience
2. Stakeholder Communication and Outreach
3. Funding Integrity and Sustainability
4. Investment Planning and Growth
5. Organizational Development and Culture
6. Enterprise Capability and Technology

Read the full report and 2019-20 plan: 2019 Strategic Management Annual Report